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Lisa Stensland, from Cornell OIT’s Project Management Office gave a presentation about their successful project management methods used to upgrade from Peoplesoft 8 to Peoplesoft 9. They used Critical Chain Project Management, which puts all the contingency time in estimates together at the end as a buffer. She noted that a critical part of the project’s success was the complete (or close to complete) commitment of staff time while working on the project, minimizing the multitasking that they needed to do.

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